It’s easy to overlook the obvious. So here’s a few helpful hints to help remind you of some basics to make sure your website is all that it can be.
- Ask customers to take the action you want them to take.
2. Make it easy for your customers to take an action. The harder they have to work for it, the least likely they are to do it. I was on a well-known site yesterday and really wanted to add a photo book I’d created to my shopping cart. I couldn’t do it. I could clearly see the quantity button and the price (I drew the green arrow in the picture), but there was no ‘add to cart’ button. I had to completely exit out and come back in through a different set of commands before I was shown the ‘add to cart’ button.
3. Make your action buttons large enough so that they stand out on the page.
4. DO NOT USE REVERSED OUT WHITE TYPE IN YOUR BODY COPY!! Yes, this is one of my pet peeves, but it should be yours as well. Reversed out white type is hard on the eyes when used on more than a line or two of type. And if your web pages are hard to read, your potential customers won’t read them. This has been tested and proven time and time again.
5. Have a mobile version of your website. Seriously, you should have done this years ago, but if you somehow haven’t, make it your next project. The time spent on the Internet via a mobile phone has surpassed the time spent on the Internet on a desktop computer (Mary Meeker KPBC Internet Trends Report). Consumers now expect sites to be mobile friendly and will leave your site if it’s not. Plus, having a mobile friendly site helps you with your Google organic search. When a user is on a mobile phone, Google gives preference to mobile friendly sites non-mobile friendly sites.
- Publish relevant content on your website. When a prospective customer comes to your site, they are looking for information. Make sure you have well-written content. Make it easy to understand what your company does, what your product does, what your service is used for.
Obvious tips, but so often overlooked!